For online payment of TNEB electricity bill, consumer must have a valid login id and password of TNEB website. If not, he/she need to register first. After login consumer find an option for online payment, on clicking this option user will redirected to payment gateway.
Consumer can pay either credit card or debit card or net banking, depending on his own decision. Visa and Master both type of debit and credit cards are acceptable. While selecting the payment gateway option, consumer may find bank charges for the service. On selection on any payment gateway, consumer needs to enter his debit or credit card information. On successful transaction at payment gateway consumer will receive successful message form TNEB and consumer may print the payment receipt. Printing the receipt is not essential; user may find these receipts at any time in his account.
In case an error occurs and receipt not generated, don’t try further for payment. Just check your bank account balance. If amount not deducted, you may try again for TNEB online payment. Of amount deducted and if received by TNEB, receipt generated manually and sent by email and informed on SMS. If amount not received by TNEB, the deduced amount will refund by payment gateway in next few days. In some cases transaction got failed and on further attempt user get message- already paid. Such transactions are broken and same will be adjusted in next three working days.
The best part of TNEB online payment is, user may add as many as consumer numbers and pay bill for same. Registered users may receive/intimated through email about generation of fresh bill. Alternatively user may regularly check TNEB online payment website for new bills. Through online payment facility consumer also pay in advance, the amount will be adjusted in next billing cycle. In case of advance payment consumer check next bill for advance amount.